Staying at a hotel is both relaxing and exciting. During a holiday or a business trip, booking a hotel is often necessary. To make your stay smoother and more enjoyable, it’s helpful to know some useful English vocabulary related to hotel stays. This includes commonly used words, phrases, and idioms, which can greatly improve your communication with the hotel staff.
In this guide, we bring you essential English vocabulary for hotel stays, along with Hindi translations, to help you feel more confident and comfortable during your visit. Practicing these through a spoken English course can make your hotel interactions even easier and more natural.
5 Phrases Commonly Used During a Hotel Stay
Hotel stays often involve conversations with the front desk, housekeeping, or room service. These five commonly used phrases related to hotel stay, that will help you feel more confident and comfortable during your stay.
- I’d like to check in please.
English Meaning: Requesting to book the stay.
Hindi Meaning: मैं check in करना चाहता हूं।
Example: I have a booking at this hotel. I’d like to check in.
- Is breakfast included?
English Meaning: Asking if breakfast is the part of the stay.
Hindi Meaning: क्या नाश्ता शामिल है?
Example: Is breakfast included with the room?
- Can I get a wake-up call?
English Meaning: Requesting a phone call to wake up.
Hindi Meaning: क्या आप मुझे सुबह जगाने के लिए call कर सकते हैं?
Example: Can I get a wake-up call at 6 AM?
- My room needs cleaning.
English Meaning: Requesting housekeeping to clean the room.
Hindi Meaning: मेरा कमरा साफ करने की जरूरत है।
Example: Please clean my room while I’m out, it needs cleaning.
- Can I get a late checkout?
English Meaning: Requesting some more time to leave.
Hindi Meaning: क्या मुझे देर से check out करने की अनुमति मिल सकती है?
Example: I have a late night flight. Can I get a late checkout?
5 Idioms Related to Hotel Stay
Idioms add color and expression to everyday English, and using them can make your conversations sound more natural. Even during a hotel stay, certain idioms can help you describe your experience or express your thoughts more vividly. Following are five idioms related to hotel stay that are commonly used:
- Living out of a Suitcase
English Meaning: Keep travelling and not settling at a fixed place.
Hindi Meaning: हमेशा यात्रा में रहना
Example: As a journalist, I am living out of a suitcase.
- Home away from home
English Meaning: A place that feels comfortable like home.
Hindi Meaning: घर जैसा दूसरा स्थान
Example: This hotel has become my home away from home.
- Call it a night
English Meaning: To end the day’s activities.
Hindi Meaning: दिन समाप्त करना
Example: After dinner, we decided to finally call it a night.
- Travel light
English Meaning: To travel with fewer things.
Hindi Meaning: कम सामान के साथ travel करना
Example: I always travel light when I stay at hotels.
- In the lap of luxury
English Meaning: Living in great comfort.
Hindi Meaning: ऐशो आराम में रहना
Example: We spent the weekend at Shimla in the lap of luxury.
Conversation Between a Hotel Staff and Customer
Conversations between hotel staff and guests are an important part of creating a smooth and pleasant stay. Knowing how to speak politely, make requests, or handle complaints in English can improve your overall experience. Below is a sample English conversation in a hotel that shows how a guest and hotel staff might interact during a typical stay.
SCENE 1
Customer: Good evening, I have a reservation under Mr. Himanshu.
शुभ संध्या। हिमांशु के नाम से मेरी booking है।
Staff: Welcome to our hotel Mr. Himanshu. Let me check your reservation.. Yes, you’ve booked a deluxe room for two nights.
Hotel में आपका स्वागत है, हिमांशु जी. मैं आपकी booking check करता हूं… हां, आपने दो रातों के लिए deluxe room book किया है।
Customer: Is breakfast included?
क्या इसमें नाश्ता शामिल है?
Staff: Yes sir, complimentary breakfast is served from 7 AM to 10 AM. Here’s your key. Room 402.
हाँ सर, सुबह 7 बजे से 10 बजे तक निःशुल्क नाश्ता परोसा जाता है। यह रही आपकी चाबी। कमरा 402.
SCENE 2:
Customer: The air conditioner in my room is not working properly.
मेरे कमरे में air conditioner सही से काम नहीं कर रही है।
Staff: We’re very sorry for the inconvenience, Mr. Himanshu. I’ll send the maintenance team right away.
हिमांशु जी, असुविधा के लिए हमें बहुत खेद है। मैं तुरंत maintenance team भेजूंगा।
Customer: Please do. It’s making a loud noise.
हां, कृपया check करें। यह बहुत आवाज़ कर रही है।
Staff: We’ll fix it in 10 minutes. Sorry for the trouble.
मैं इसे 10 मिनट में ठीक कर दूंगा। असुविधा के लिए माफ़ करें।
SCENE 3:
Customer (ordering room service): Hello, I’d like to order dinner for one. Can you please send me the menu.
हैलो, मैं एक व्यक्ति के लिए dinner order करना चाहता हूं। क्या आप menu भेज सकते हैं?
Staff: Okay sir, we’d send the menu to your room in 2 minutes.
ठीक है सर, हम दो मिनट में आपके कमरे में menu भेज देंगे।
Customer: I’d like a butter chicken, one naan and a bottle of mineral water.
मुझे एक butter chicken, एक नान और एक बोतल mineral water चाहिए।
Staff: Your order will be delivered to your room in 15-20 minutes, Sir.
आपका order 15-20 मिनट में आपके कमरे में पहुंचा दिया जाएगा, सर।
SCENE 4:
Customer: Good morning, I want to check out today.
सुप्रभात, मैं आज check out करना चाहता हूँ।
Staff: Good morning Sir. How was your stay with us?
सुप्रभात। आपके हमारे साथ ठहरने का अनुभव कैसा रहा?
Customer: The staff was polite and the room was clean. But the AC issue was a little disappointing.
स्टाफ बहुत विनम्र था और कमरा साफ था, लेकिन एसी की समस्या थोड़ी परेशान करने वाली थी।
Staff: Thank you for the honest feedback. We apologize for the inconvenience and will ensure better service next time.
ईमानदार feedback के लिए धन्यवाद। हम असुविधा के लिए क्षमा चाहते हैं और अगली बार बेहतर सेवा सुनिश्चित करेंगे।
Customer: Despite that, I had a comfortable stay.
ठीक है। फिर भी, मेरा stay आरामदायक था।
Staff: We’re glad to hear that. Hope to see you again.
यह सुनकर अच्छा लगा। हम फिर से आपका स्वागत करने की आशा करते हैं।
5 Common Ways for Customers to Order Room Service
Room service is a convenient option that many guests use during their hotel stay. Knowing how to place an order politely and clearly in English can make the process quick and easy. Here are five common and simple ways to ask for room service in English during your stay.
Can I order some food to my room, please?
क्या मैं अपने कमरे में खाना मंगवा सकता हूं?
I’d like to see the room service menu.
मैं room service का menu देखना चाहता हूं।
Please send a bottle of water to room 304.
कृपया कमरे नंबर 304 में पानी की बोतल भेज दें।
I’d like to order dinner for two.
मैं दो लोगों के लिए dinner order करना चाहता हूं।
Can I get tea and snacks around 5 PM?
क्या मुझे शाम 5 बजे चाय और नाश्ता मिल सकता है?
5 Ways For Customers to Give Feedback to Hotel Staff
Giving feedback is an important part of any hotel stay, as it helps the staff improve their service and ensures a better experience for all guests. Below are five simple and respectful ways to give feedback to hotel staff.
Everything was excellent. The room was clean, the staff was kind and the service was fast. Thank you for the wonderful experience.
सब कुछ शानदार था, कमरा साफ था, staff बहुत अच्छा था और सेवा भी तेज़ थी। इस बेहतरीन stay के लिए धन्यवाद!
I expected better cleanliness. The bedsheets didn’t seem fresh, and the bathroom was not properly cleaned.
मुझे सफाई की बेहतर उम्मीद थी। चादरें ताज़ी नहीं लग रही थीं और bathroom भी ठीक से साफ नहीं था।
I’m very disappointed with the noise and rude behaviour from the staff last night. This was not acceptable at all.
मैं कल रात के शोर और staff के रूखे व्यवहार से बहुत निराश हूं। यह बिल्कुल भी स्वीकार्य नहीं था!
The stay was okay. Some things were good like the food but the room could be maintained better.
Stay ठीक-ठाक था। खाना अच्छा था लेकिन कमरे की देखभाल बेहतर हो सकती थी।
Overall, it was a nice experience. I’d just suggest adding more vegetarian options to the breakfast menu.
कुल मिलाकर अच्छा अनुभव रहा। मैं सिर्फ इतना सुझाव दूंगा कि नाश्ते में थोड़े और शाकाहारी विकल्प जोड़ें।
5 Ways for Hotel Staff to Reply to Negative Feedback
Handling negative feedback with professionalism and empathy is key to maintaining a hotel’s reputation and guest satisfaction. A polite and thoughtful response can turn a bad experience into a positive impression. Here are five effective ways hotel staff can reply to negative feedback while showing care and responsibility.
We’re sorry for the inconvenience.
असुविधा के लिए हमें खेद है।
Thank you for the feedback. We will work on it.
Feedback के लिए धन्यवाद, हम इसमें सुधार करेंगे।
We apologize and will make sure it doesn’t happen again.
हमें खेद है और हम सुनिश्चित करेंगे कि यह फिर न हो।
Would you like us to fix this right away?
क्या आप चाहते हैं कि हम इसे तुरंत ठीक करें?
Let me speak to my manager and get back to you.
मैं अपने manager से बात करके आपको बताता हूं।
Conclusion
When you know the right words, phrases, and expressions during a hotel stay, it makes your experience smooth and enjoyable. From giving feedback to ordering room service, even a little English can make a big difference. It also leaves a positive impression and helps you handle unexpected situations more easily. Practicing such conversations in advance through an English speaking course can boost your confidence even more.
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